Inbound calls are essential for your business, and they deserve an excellent customer service; but, besides the information you get talking with the customer, it could »
Previously we had explained how you can use Call Tracking to measure the success of online and offline marketing campaigns using different virtual numbers for each »
Toky offers many integrations with CRM and business applications with them you can improve your sales and support processes, by automating tasks like call logging, calling »
The IVR (Interactive Voice Response) is an excellent tool you can enable in your call center. It can improve your customer's experience and reduce the pressure »
Maybe you know Google Adwords, as an option to promote your website and increase your visits and possible leads, but you should also know that it »