5 tips to boost your call center efficiency
A business call center is one of the teams in your business that deals with customers and participates directly in the sales and customer service processes; »
Why you should use WhatsApp Business (backed by numbers)
WhatsApp Business is an app launched by WhatsApp in 2018 focused on small and medium businesses. Then in 2019 WhatsApp Business API saw the light as »
How to use your current business phone number in a cloud call center software
You may think that in order to use a cloud telephony solution, you must change your current business phone number; but the truth is that this »
Benefits of remote and virtual call centers for your business
A virtual call center is a simple and effective way to improve communication with customers of any business. Unlike traditional call centers that depend on physical »
Making your company remote friendly
The evolution of work environments has forced many companies to transform themselves, and learn to continue operating with many of their teams working from home. Those »