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Building a startup from Latin America

The do's and don'ts we have found along our way

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Integrate Shopify with Toky to increase sales and improve customer service

Shopify is an excellent platform used by thousands of entrepreneurs to start their online store businesses and offer products and services. Starting a shop with Shopify »

Germán Castaño Germán Castaño on Shopify, zapier, virtual phone number, virtual phone system 05 October 2018

Use your virtual voicemail service as a phone line for feedback and complaints

Constant feedback from customers is essential for many businesses, but especially those that are B2C and have customer service centers, require more practical ways for allowing »

Germán Castaño Germán Castaño on voicemail, virtual phone number 02 October 2018

Close a Freshdesk ticket sending a personalized SMS

Freshdesk is an excellent software to handle customer service processes and support tickets. Even with a free plan, you can organize your marketing and customer service »

Germán Castaño Germán Castaño on zapier, freshdesk, integration, sms 26 September 2018

Get location and phone line type of your inbound calls with Zapier and Numverify

Inbound calls are essential for your business, and they deserve an excellent customer service; but, besides the information you get talking with the customer, it could »

Germán Castaño Germán Castaño on zapier, integration 11 September 2018

Use call tracking metrics to measure online marketing campaigns

Previously we had explained how you can use Call Tracking to measure the success of online and offline marketing campaigns using different virtual numbers for each »

Germán Castaño Germán Castaño on call tracking, virtual phone number 28 August 2018
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