What makes a great call center leader
The call center team has the responsibility of being your clients' first point of contact with your company. They must act in an organized and coordinated »
The call center team has the responsibility of being your clients' first point of contact with your company. They must act in an organized and coordinated »
Whether you already have a business call center, or are looking to to start a new one, it is important to bear in mind that a »
Customer service has become more than a necessity, it's become a competitive advantage for many types of businesses. It is very common to think that a »
A business call center is one of the teams in your business that deals with customers and participates directly in the sales and customer service processes; »
WhatsApp Business is an app launched by WhatsApp in 2018 focused on small and medium businesses. Then in 2019 WhatsApp Business API saw the light as »