Integrate Zoho Desk with your virtual phone system and improve your customer service
Zoho Desk is a ticket management tool used by many companies around the world, it focuses on providing to the support and sales agents, all the »
Add a WhatsApp click to chat button to your website
You must have read that using WhatsApp Business will allow you to get in touch with more than 1.5 billion people around the world, but »
Getting started with WhatsApp Business in Toky
WhatsApp Business is a solution that will allow your business to start having direct conversations with its more than 1.5 billion users. This popular chat »
Discover enhanced call details and a Google Sheets add-on for reports and call center dashboards
At Toky, we work continuously to improve our service and offer our customers better ways to take advantage of virtual phone systems in their sales and »
Why you should check missed calls in your call center
Missed calls are an almost inevitable situation in any call center, as customers can hang up a call before being answered for different reasons. Beyond just »