Discover enhanced call details and a Google Sheets add-on for reports and call center dashboards
At Toky, we work continuously to improve our service and offer our customers better ways to take advantage of virtual phone systems in their sales and »
Why you should check missed calls in your call center
Missed calls are an almost inevitable situation in any call center, as customers can hang up a call before being answered for different reasons. Beyond just »
Why a cloud phone system could be an advantage for BPO businesses
When hiring a BPO (Business Process Outsourcing) company, a business is looking to obtain benefits such as: Reduction of operating costs, by saving money on personnel »
How a cloud phone system can help your debt collection agency
Many businesses hire debt collection agencies or attorneys to help them get back the money they loaned out for consumer debts, credit cards, and other financial »
Why your restaurant phone system must be in the cloud
No matter if you have a big or small restaurant, the phone will play a significant role in your sales and customer service processes. Phone calls »