Cloud phone system to boost teleworking
Businesses are evolving quickly, going from being offices of brick and mortar to digital locations on the Internet, which you can contact through digital means. Although »
Call forwarding in your call center as a productivity tool
There are times when you must be available to your customers, even when you're not connected to your cloud phone system. Call forwarding offers great flexibility »
Get more out of call forwarding in your cloud phone system
Call forwarding is a feature of virtual telephony that allows you to route incoming calls to a landline or mobile phone over a normal telephone network, »
Benefits of using IVR and ring strategies in your call center
When a customer calls your business, there's several call center software features that are executed before your agents can answer the call. Two of them are »
Discover the new Toky features
During these last few months, we've launched powerful features on our platform that we want to share publicly. Every new feature seeks to enhance Toky, helping »