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VoIP

A 5-post collection

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Why you should choose cloud phones over desk phones for your business

Although having traditional landlines is still an alternative for many businesses, VoIP technology has been replacing these devices, and wire dependent telephony, with cloud services that »

Germán Castaño Germán Castaño on VoIP, virtual phone system 22 October 2020

5 basic call center metrics you should be checking

The VoIP technology that makes possible the cloud based phone systems, allows you to set up a call center for your business with low cost and »

Germán Castaño Germán Castaño on call center, VoIP 08 August 2017

Close more deals with a phone system integrated to your CRM

A well-used CRM software can become the most important engine of your sales force; Whether you are the only one that sells or if you have »

Germán Castaño Germán Castaño on cloud telephony, VoIP, CRM, marketing 06 February 2017

How to use cloud telephony without changing your business phone number

If you already have a phone number for your business, you may believe that you will not be able to integrate cloud telephony services. But accessing »

Germán Castaño Germán Castaño on Use-Cases, cloud telephony, VoIP 31 January 2017

Offering free phone calls to customers can help you sell more

You may be losing customers by just letting them contact your business via chat, email or even social networks. In spite of what you can imagine, »

Germán Castaño Germán Castaño on Use-Cases, cloud telephony, VoIP 24 January 2017
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