Inbound calls are essential for your business, and they deserve an excellent customer service; but, besides the information you get talking with the customer, it could »
SMS text messages have become a great tool to reach your customers, thanks to the low cost of sending them and by not depending on any »
We know that you use a lot of tools in your work; from virtual phone systems like Toky to email apps, CRM, cloud storage tool, team »
In a previous post I explained how to create a call center dashboard using the Toky and Zapier integration with a spreadsheet of Google Sheets. Now »
In Toky, we have different integrations with CRM software, Slack and Facebook among others; but we also have an integration with Zapier that will allow you »