Close a Freshdesk ticket sending a personalized SMS
Freshdesk is an excellent software to handle customer service processes and support tickets. Even with a free plan, you can organize your marketing and customer service »
Get location and phone line type of your inbound calls with Zapier and Numverify
Inbound calls are essential for your business, and they deserve an excellent customer service; but, besides the information you get talking with the customer, it could »
How to collect and validate mobile numbers using web forms
SMS text messages have become a great tool to reach your customers, thanks to the low cost of sending them and by not depending on any »
Toky is officially on Zapier and can be integrated with 1,000+ apps
We know that you use a lot of tools in your work; from virtual phone systems like Toky to email apps, CRM, cloud storage tool, team »
Improved call center dashboard using Toky, Zapier and Google Data Studio
In a previous post I explained how to create a call center dashboard using the Toky and Zapier integration with a spreadsheet of Google Sheets. Now »