How to use your current business phone number in a cloud call center software
You may think that in order to use a cloud telephony solution, you must change your current business phone number; but the truth is that this »
Benefits of remote and virtual call centers for your business
A virtual call center is a simple and effective way to improve communication with customers of any business. Unlike traditional call centers that depend on physical »
Making your company remote friendly
The evolution of work environments has forced many companies to transform themselves, and learn to continue operating with many of their teams working from home. Those »
Cold calling tips to get more customers
Cold calling is a very effective sales method if done carefully and planned correctly. In this process, a team of agents makes a series of calls »
Text messaging as a sales and support tool
Although calls are a primary resource in communicating with your clients, text messages either by SMS or WhatsApp Business have become a valuable resource to keep »