Take your call center anywhere and stop losing customers
A cloud phone system operates entirely on the Internet, which makes it independent of traditional telephony devices or networks, that way you can receive calls from »
Improve customer experience combining chat and phone calls with no hassle
It is a fact that text is what generally moves the Internet. The text is the foundation of chats, emails, forums, and conversations on social networks. »
Business phone greeting scripts for voicemail audios and more
When you use a virtual phone system like Toky, it is necessary to add several audios that customers will listen in different moments, when calling your »
Create a call center dashboard with Google Data Studio and Toky connector
Toky has a Data Studio connector with which you can create your call center reports using this powerful Google reporting tool. Although Toky offers reports with »
Tips for having a great call center with 24/7 worldwide service
When you have a business with customers all over the world, defining a strategy to offer excellent customer service is vital. Creating a call center that »