We are pleased to announce that we are in the of Intercom’s new partner program, being an official App Partner Plus, thanks to our integrations that have helped many customers improve their businesses' competitiveness by connecting Intercom with Toky's virtual phone system. Our apps help enhance conversations with live calls, while call information is automatically logged, and improve your team's productivity with click-to-call. This new level of partnership with Intercom will help us provide more and better functionality to our integrations with this platform.
Our apps are easy to set up and will help you improve sales and customer service processes, combining the power of Intercom with Toky's business phone system. These are the integrations you can use:
- Avoid manual information logging by allowing Toky to automatically log calls, SMS, voicemails and missed calls, assigning each event to the corresponding contact on Intercom.
- Improve your team's productivity as they’re able to call customers and leads with just a few clicks, without leaving Intercom.
- Use your Intercom contact information to allow Toky to identify callers, so your agents can serve your customers better.
- Unify your Intercom conversations by allowing Toky to convert SMS threads into conversations and reply from an Intercom conversation directly.
- Improve your service by allowing your customers to initiate a voice call directly from an Intercom conversation.
- Allow your customers to call you or specific teams in your organization to attend to their requests in a better way.
Besides Intercom, Toky can be integrated to many other platforms to help improve your support and sales processes. Try Toky for free!